Fair Usage Limit

To provide a reliable and stable service to our API customers, Signeasy enforces a global rate limit on all API requests over a period of time.

Usage limits

TypeLimitExplanation
Rate Limit80 requests per minuteThe maximum API request you can make in a minute.
Rate Limit
(Sandbox)
50 envelopes per hourThe maximum envelopes you can create in an hour in the sandbox environment.
Burst Limit20 requests per 10 secondsThe maximum concurrent API requests you can make in ten seconds.

Responding to rate limits

Anytime you exceed this rate limit, you will receive a server response with the HTTP code 429 with the message Too Many requests. It is recommended that you try making a request after a minute to avoid being rate-limited again.

Higher API limits

If you'd like to have a higher rate limit, please reach out to us at [email protected].