Fair Usage Limit

To provide a reliable and stable service to our API customers, Signeasy enforces a global rate limit on all API requests over a period of time.

Usage limits

Type

Limit

Explanation

Rate Limit

80 requests per minute

The maximum API request you can make in a minute.

Rate Limit
(Sandbox)

50 envelopes per hour

The maximum envelopes you can create in an hour in the sandbox environment.

Burst Limit

20 requests per 10 seconds

The maximum concurrent API requests you can make in ten seconds.

Responding to rate limits

Anytime you exceed this rate limit, you will receive a server response with the HTTP code 429 with the message Too Many requests. It is recommended that you try making a request after a minute to avoid being rate-limited again.

Higher API limits

If you'd like to have a higher rate limit, please reach out to us at [email protected].