Error Codes

You can access the API and Webhook logs from the developer portal's logs tab.

Here's a quick guide on what the status codes mean.

Status CodeDescription
200Your API request was successful.
201Your API request was successful.
204On successful update or create. There won't be a response body, only headers.
400Client error. Check your payload for any missing parameters that are required.
401Client authentication error. Your access token most likely expired and you'd need to generate a new access token based on the type of your authorization flow.
404The API you are using does not exist.
405This API does not support the HTTP method you are using.
422API credit limit has been exceeded or exhausted.
429You have exceeded your fair usage limit.
500There was an exception on the Signeasy servers. Please raise a support ticket for assistance. Kindly include the API Request Id for a faster response).
503The Signeasy API service is down. Please reach support for assistance.