These docs are for v2.1. Click to read the latest docs for v3.

API Request Id

When an API request is not working as expected and support needs to be contacted regarding the reason for the failure of the request, every API returns a header with the name 'X-Signeasy-Request-Id' which is unique to the request and will help us analyse the request to provide the quickest response.

This is always preferred over details such as time of request / recipient of the signature request which are common ways customers reach out to us for support.

Example:

624

Sample Request Id.