Signer declined to sign the document

This event is fired whenever a signer in a signature request declines to sign the document. The payload has details of who the signer is and the time of the event. Declining the document effectively voids the signature request for the other signers (if any).

Use this event to re-trigger a signature request or reaching out to your signers on why they declined to sign the document.

{
   "data":{
      "status":"recipient_declined",
      "owner_first_name":"Jack",
      "name":"Try it now - demo.pdf",
      "recipients":[
         {
            "status":"declined",
            "first_name":"",
            "last_name":"",
            "order_id":1,
            "last_modified_time":1505462351,
            "recipient_user_id":2,
            "recipient_id":3,
            "created_time":1505462028,
            "email":"[email protected]"
         },
         {
            "status":"not_viewed",
            "first_name":"",
            "last_name":"",
            "order_id":2,
            "last_modified_time":1505462028,
            "recipient_user_id":3,
            "recipient_id":4,
            "created_time":1505462028,
            "email":"[email protected]"
         }
      ],
      "owner_email":"[email protected]",
      "owner_last_name":"Barb",
      "next":null,
      "created_time":1505462028,
      "last_modified_time":1505462351,
      "has_markers":0,
      "is_ordered":0,
      "id":283378,
      "owner_user_id":1,
      "decline_reason": "This carries the reason the signer added while declining the signature request" 
   },
   "metadata":{
      "event_type":"rs.declined",
      "event_user_id":2,
      "client_id":null,
      "event_user":"[email protected]"
   }
}